1. Introduction
Mutinisa Motors & Safaris is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, website, or communicate with us.
2. Information We Collect
We may collect the following types of information: Personal Information including name, phone number, email address, identification details (passport or national ID), and driver's license. Booking Information including travel details, pickup/drop-off locations, and safari preferences. Payment Information processed through secure channels. Technical Data such as website usage data including IP address, browser type, and pages visited.
3. How We Use Your Information
We use your information to process bookings and provide services, communicate with you regarding your reservations, improve our services and customer experience, send important updates or promotional offers where permitted, and comply with legal and regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with service providers such as hotels, park authorities, and payment processors, government or regulatory authorities where required by law, and trusted partners involved in delivering your requested services.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, tax, or regulatory obligations.
7. Your Rights
You have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of your data where applicable, and opt out of marketing communications. Requests can be made by contacting us using the details below.
8. Cookies and Website Usage
Our website may use cookies to enhance user experience and analyze traffic. You can choose to disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
10. Updates to This Policy
Mutinisa Motors & Safaris reserves the right to update this Privacy Policy at any time. Changes will be posted with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at mutinisamotors@gmail.com or call +256 782 109535.